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Webinar Rewind: NOVEMBER – Organizations of the Year and USA Research Project of the Year

November 30, 2016 Leave a comment

Did you know that engaging the public is a long-term commitment, rather than a short-term condition? Or that one in 4 Americans is affected by a doctor “missing the boat” with a diagnosis? Or that people in British Columbia who receive health services are regarded as “partners” rather than “patients”?

Those were themes in our IAP2 Learning Webinar on November 8, 2016, which featured the Core Values Award winners for Organization of the Year in Canada and the USA, and Research Project of the Year from the United States.

IAP2 USA Organization of the Year: City of Hillsboro, Oregon

The City of Hillsboro, Oregon, is no stranger to the Core Values Awards. The fast-growing community 30 km west of Portland won Project of the Year in 2002 for its long-term visioning exercise to develop “Hillsboro 2020”. In fact, its updated version, “Hillsboro 2035” was initially entered in the Project of the Year category, but the IAP2 USA judges moved it to Organization of the Year because of the way P2 has become ingrained in the city’s fabric.

Hillsboro has seen a 40% increase in its population since 2000 – up to 97,000 as of 2015 and on-track to reach 116,600 by 2035. The demographic is changing, with an increasing Latino population, along with immigrants settling there from India and Korea. The daytime population also shifts since 70% of the residents go elsewhere to work during the day, while 70% of the workforce at businesses and industries (the tech sector is a major employer there) comes from other towns.

hillsboro-1The City began developing “Hillsboro 2020” in 1997, recognizing the need to engage as much of the community as possible, and as more and more of the targets were achieved well ahead of plan, “Hillsboro 2035” was begun, working with Jason Robertson of J. Robertson and Co.

By then, the culture of P2 had become the way of life in Hillsboro. More than two dozen community organizations led the projects and a citizens’ Implementation Committee was overseeing the Action Plan. The Plan became a “living document”, being updated every five years, to prevent what city project manager Chris Hartye calls the “plan on a shelf” syndrome.

The engagement was accomplished through a combination of online and “traditional” tools. “There’s no substitute for face-to-face engagement,” says Hartye, as regular community events and presentations keep the connections and input flowing. He also points out that staff and supervisors get regular refreshers in P2, the city leaders have provided ongoing support and reasonable metrics help keep expectations in line.

Planning through “Hillsboro 2020” and “Hillsboro 2035” brought the city new open spaces, an expanded library, and even an off-leash dog park.

Planning through “Hillsboro 2020” and “Hillsboro 2035” brought the city new open spaces, an expanded library, and even an off-leash dog park.


IAP2 USA Research Project of the Year: “Clearing the Error”, Jefferson Center and the Maxwell School for Public Affairs at Syracuse University 

Kyle Bozentko (at the podium) and Andrew Rockway lead the Citizens Jury in “Clearing the Error”

Kyle Bozentko (at the podium) and Andrew Rockway lead the Citizens Jury in “Clearing the Error”

Engaging patients in the health care process was also a key in “Clearing the Error”, which won Research Project of the Year from both IAP2 USA and the entire IAP2 Federation. The Jefferson Center and the Maxwell School for Public Affairs at Syracuse University teamed up with the Society to Improve Diagnosis in Medicine and the Agency for Health Care Research and Quality to look closely at the issue of diagnostic error.

It’s estimated that one in four Americans will, at some time in their lives, be affected by a problem with a medical diagnosis. It could be through mis-diagnosis (getting it wrong or incomplete the first time) or a missed diagnosis (not spotting the problem at all) or a mis-communication; any of which creates an avoidable delay in providing the right treatment. In fact, diagnostic error crops up in 10% of medical cases. What to do about it?

The research team used a variety of surveys and engagement tools and techniques, including Citizens’ Juries (check out the IAP2 webinar from 2015), to engage patients and healthcare consumers. Participants in the project identified roles patients might play to improve diagnostic quality and limit errors.

The research team found that deliberation had significant impacts on patient activation, health literacy, and other important measures. They also found that a majority of everyday citizens understood the recommendations and believed the recommendations were easy to use and would have a positive impact on diagnosis. The research team is currently working to assess the perceived quality of the recommendations created through deliberation as compared to recommendations made by non-deliberating bodies, including those made by a professional medical group. In the future, the team hopes to test the efficacy of the recommendations for improving the diagnostic process and diagnostic quality in clinical settings.

Organization of the YEAR: IAP2 Canada: British Columbia Ministry of Health

The British Columbia Ministry of Health was recognized for its “Patients as Partners Program”, which has been around less than 10-years (and counting) to give patients and their families a greater voice, choice and representation to improve healthcare at the individual, community and system level.

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Patients as Partners annual dialogue featuring patients

Shannon Holms, the program director, explained how the “old” approach to health care, structured around the needs of hospitals and healthcare providers, with medical staff regarded as experts and patients as recipients of information and instruction was no longer unsustainable. Costs were rising, taxpayers’ dollars were limited, the population was getting older and patients were demanding more input into their care.

In 2007, the British Columbia provincial government endorsed a new approach, which involved a common language, common tools and a common approach to involving patients and health care providers to foster their collaboration to improve healthcare in British Columbia. Holms explained that the IAP2 Core Values provided a “north star” for the Ministry and Delaney and Associates provided training for some 800 health care workers resulting in 40,000 engagements with patients.

Some of the results tailored for individual regions in BC include:

  • The Vancouver Island Health Authority developed a program to prepare patients before surgery.
  • The Interior Health Region engaged patient and family partners in the Interior Health Eating Disorder Regional Planning Day to foster engagement and collaboration and to gather information to be considered in the development of the Interior Health Eating Disorder Strategy.
  • Northern Health engaged patient volunteers to streamline the process for transferring patients from hospitals to community care – condensing 24 forms down to one.
  • Providence Health in Vancouver included patient partners on the committee to hire a new respiratory therapist.
  • In Ridge Meadows, just east of Vancouver, patient volunteers were invited to work with general practitioners and radiologists to help improve communications and imaging results.

Among the lessons-learned, Holms says, is to maintain good relations with patient-partners and to keep leaders informed, involved and engaged.

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Click here for additional resources from the webinar.

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Public Agenda Series: Ten Key Talents for Better Public Participation

September 7, 2016 Leave a comment

Are you looking to hone your P2 skills?

talentTo supplement the book Public Participation for 21st Century Democracy, Matt Leighninger, former IAP2 USA Board Member and Director of Public Engagement at Public Agenda, and co-author Tina Nabatchi outline 10 skills and capacities foundational to deeper and broader public participation at the Public Agenda blog.

In this Series

Part 1: Ten Key Talents for Better Public Participation

Part 2: Building Coalitions and Networks

Public Participation for 21st Century Democracy from Tina Nabatchi and Matt Leighninger

Public Participation for 21st Century Democracy from Matt Leighninger and Tina Nabatchi

Part 3: Cultural Competence and Engaging Youth

Part 4: Recruiting Participants

Part 5: Communicating About Participation

Part 6: Managing Conflict

Part 7: Providing Information and Options: Issue Framing

Part 8: Providing Information and Options: Sequencing Discussions and Writing Discussion Materials

Part 9: Managing Discussions, Blog 1 of 3

Part 10: Managing Discussions, Blog 2 of 3

Part 11: Managing Discussions, Blog 3 of 3

Part 12: Helping Participants Generate and Evaluate Ideas

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Part 1: Ten Key Talents for Better Public Participation – These skills and capacities – or talents – can contribute to a system where public engagement processes, tools and technologies are not just “civic hacks.” Rather, they are qualities and characteristics of a political system in which people have a wide variety of ways to participate on a broader range of issues and decisions, June 22, 2016.

Part 2: Building Coalitions and Networks – Finding and connecting with other potential participation leaders, and strengthening those relationships in coalitions and networks, is an important step in planning and sustaining public participation, June 28, 2016.

Part 3: Cultural Competence and Engaging Youth – In both coalition building and recruitment, participation leaders should think explicitly about youth involvement. Engaging young people can galvanize all kinds of public participation efforts, July 6, 2016.

Part 4: Recruiting Participants – Participation is more likely to benefit the community as a whole when it involves a broad cross-section of the community. And interactions will be more lively and rewarding when there is a diverse mix of participants. In this case, diversity not only means demographic diversity, but also diversity of views, perspectives, backgrounds and experiences, July 12, 2016.

Part 5: Communicating About Participation – While the media landscape has changed dramatically in the last decade, some basic communication skills are useful whether one is working with traditional media organizations, such as newspapers and television and radio stations, or new media organizations, including hyperlocal and purely online outlets, July 19, 2016.

Part 6: Managing Conflict – Although public participation projects rarely include formal conflict resolution processes, a general sense of how to manage conflict can be invaluable for building coalitions and facilitating meetings, July 25, 2016.

Part 7: Providing Information and Options: Issue Framing – Getting people to the table is not sufficient for improved public participation. The table must also be set in a way that gives citizens more of what they want (problem solving, civility and community) and treats them like adults in the process. This requires participation leaders to think more deeply about how to provide information and describe options, August 1, 2016.

Part 8: Providing Information and Options: Sequencing Discussions and Writing Discussion Materials – Many participation processes require some kind of agenda or guide that establishes a helpful, flexible structure for addressing a particular issue or problem. From years of experimentation, a successful sequence has emerged for these kinds of guides and the discussions they support, August 9, 2016.

Part 9: Managing Discussions, Blog 1 of 3: Facilitating Face-to-Face Groups – The basic definition of “facilitate” is to make easy or easier. Within the context of public participation, the word facilitate means to lead (and make easier) a group discussion. This is done, for example, by guiding conversations, asking questions, mediating between opposing viewpoints, ensuring that all participants’ views are heard, reflecting and summarizing what is said, following the agenda and keeping time. The facilitator’s main task is to create a safe environment where each participant feels comfortable expressing ideas and responding to those of others, August 15, 2016.

Part 10: Managing Discussions, Blog 2 of 3: Recording and Online Moderation – Ensuring that participant interactions work well for everyone requires a number of key skills centered on managing discussions, including facilitating face-to-face groups, recording, moderating online forums, setting ground rules and giving feedback, August 22, 2016.

Part 11: Managing Discussions, Blog 3 of 3: Ground Rules and Feedback – Today, we close out our exploration of managing discussions with two critical skills: establishing ground rules and providing feedback, August 30, 2016.

Part 12: Helping Participants Generate and Evaluate Ideas – A common practice in all kinds of participation settings is generating, refining, evaluating and ranking ideas. Two skills are particularly helpful for supporting these activities: brainstorming and visioning to generate ideas, and using ABC standards to evaluate ideas, September 6, 2016.

August 2015 IAP2 Learning Webinar: “Meet the Authors – Public Participation for 21st Century Democracy”

PowerPoint Deck • Some of the free downloads that go with the book

Subscribe to the Public Agenda blog • Subscribe to the Public Agenda mailing list

Webinar Rewind: March — Favorites from Portland – 1

March 30, 2016 Leave a comment

Many people who attended the 2015 North American Conference have said they’d love to hear a particular presentation again … or that they would love another chance to hear a presentation because they’d missed it the first time. So we’re happy to present, from time to time, some of the more popular sessions, according to the results of our post-Conference survey.

The IAP2 March Webinar featured two of the more popular sessions: Amy Hubbard of Capire Consulting in Australia on the “Engagement Triangle”, and Kalin Schmoldt of JLA Public Involvement in Portland, Oregon, with “INNOVATIVE! VISUAL! PUBLIC ENGAGEMENT!” from the session, “It’s Geek to Me”.

Amy developed the Engagement Triangle while considering the wide range of definitions and approaches to P2 she had encountered. In a local government setting, for example, Amy found that the Public Relations team, the Planning and Engineering team and the Community Development team each believed they “owned” engagement. She also discovered that 95% of local government “engagement” actually sat on the left-hand side of the IAP2 Spectrum – “Inform”, and that even those engagement efforts were not true P2.

The Engagement Triangle takes three basic principles of P2: informing decisions, building capacity and strengthening engagement. Those, then, expand into a matrix of 10 overall goals of a P2 project, which further refines your and your client’s objective and creates a chart of tools that you can use to achieve that objective.

engagement triangle

Kalin Schmoldt of JLA Public Involvement in Portland, Oregon, was part of a highly popular session, “It’s Geek to Me”, looking at ways of conveying highly complex and/or technical information to ordinary citizens so they can be properly informed.

uninterestingIn “INNOVATIVE! VISUAL! PUBLIC ENGAGEMENT!”, Kalin advocates for “big picture” visual presentations, which break through the limitations of two-dimensional approaches like PowerPoint.

geek-to-me-2A non-linear graphic representation like the one from the City of Longview, Washington’s sessions on its Water Improvement Project, can convey complex concepts much more effectively.

Questions from the audience were probing and stimulating, too – one of the advantages of our webinars is that they are interactive and you can ask questions and make comments throughout the presentations.

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WEBINAR REWIND: January – Core Values Award Winners Part 1: Organizations of the Year

February 2, 2016 Leave a comment

webinars2As that famous P2 consultant, Amy Grant, once sang, “It takes a little time to turn the Titanic around”. The co-presenters in our January Learning Webinar both had to turn some pretty heavy ships around in promoting a culture of engagement where there had been none before.

2015 IAP2 USA and IAP2 Canada Core Values Award Winners

The St. Vrain “team”, receiving their 2015 Core Values Award in Portland. Superintendent Dr. Don Haddad is at far left; Laura McDonald is third from right; Damon Brown is at far right.

The City of Victoria and the St. Vrain Valley School District (Colorado) were named Organizations of the Year for Canada and the USA, respectively, at the 2015 IAP2 Core Values Awards last fall in Portland. Both have had to overcome internal trepidation and external cynicism to achieve that status, and the results can be seen in ways ranging from increased involvement in engagement processes to support for public-spending initiatives.

St. Vrain Valley Schools also had to let go of “control” over issues in order to improve its public engagement. Laura McDonald, a mother of two girls in the system, got involved when she realized that a $10 – 14 million budget shortfall declared before her children started school had not been addressed by the time they were of school age. She heard all the doom-and-gloom talk about the shortfall, but more ominously, also about the skepticism.

According to the District’s Communications Director, Damon Brown, conflict-driven media, polarization and a history of “announce and defend” decision-making led to a wide mistrust of decision-makers; that led to a mill levy override, which would have provided for teachers’ salaries and instructional programs, being voted down in 2005. In 2008, 85 teachers were laid off and the District had no supplementary funding.

Shortly after that, a new superintendent came on the scene. Dr. Don Haddad seized on the concepts of P2 – particularly the Core Values – and launched an aggressive campaign of his own to engage with the people. In a relatively short time, he and other district staff members built trust relationships. “Leadership St. Vrain”* was launched, bringing parents and members of the community not directly involved with the school system into the mix, educating them on the “Know-How” (the business of education) and “Know-Who” (the key decision-makers) of the district.

In the process, the District, its administrators and teachers – many of whom are seasoned educators with a measure of bias against letting non-experts help make decisions – released ownership of the problems they faced.

The result: A $189-million bond measure and a $16.5-million mill levy override both passed in 2008. Another $14.8-million mill levy override passed in 2012.

The increased P2 capacity is credited with other results, especially academic achievement. Damon Brown says there has been an upward trend in standardized test scores, increases in the graduation rate and the number of scholarships awarded; and a decline in the dropout rate.

Not incidentally, St. Vrain Valley Schools was also named 2015 Organization of the Year by the entire IAP2 Federation.

Turning that big ship around, Damon Brown points out, takes more than legislation: It takes a change in thinking and habits. Both St. Vrain Valley Schools and the City of Victoria have not only accomplished that on the inside of their organizations, but the results are palpable on the outside.

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Katie Hamilton and Julie Potter, 2015 Core Values Awards

Katie Hamilton, City of Victoria Director of Citizen Engagement, arrived at City Hall 10 years ago to find there was no policy or template governing public participation and that any “engagement” was an after-thought. Public input did not guide the projects, and citizens were often surprised when a major project was announced. There were customer-service barriers and, despite Victoria’s growing reputation as a high-tech center, the website was out-dated. What’s more, discussions tended to focus on the cost of something, rather than its value.

That led to the public becoming skeptical to the point of hostility when decisions were made or projects were announced. But over the past decade, city staff have grown to “embrace the clunky” – that is, step into the difficult discussions, become the facilitator for these conversations and let go of “control” over issues. City departments are also working closer together as a unit, rather than in silos, independent of one another. “Great ideas sessions” are regular occurrences.

Some of the tactics include “going to where the people are”. Information and input facilities regarding parks issues were set up in the parks themselves; a pop-up open house was set up on a bicycle trailer, going to fairs, markets, furniture stores, coffee shops, new mothers’ clubs, you name it. In City budget mail-outs at tax time, infographics have replaced pie charts to indicate how one’s money is spent.

Can you measure a shift in culture? Here’s one indicator: Attendance at City budget meetings has gone from a group of 30 highly-interested people to over 1,500, with amenities like food provided by local growers creating a lighter atmosphere.

webinar-resources

* Winner, IAP2 USA Research Project of the Year, 2014 Core Values Awards

REWIND-2 – Research & Practice – the IAP2 November webinar

December 14, 2015 Leave a comment

informationIn just about any field, marrying academic research and the actual practice can be a bit of a challenge. Our November webinar looked at ways in which that’s happening in the P2 field. Our guests were Fiona Cavanagh of the Centre for Public Involvement in Edmonton and Stephanie Brooks, Public Outreach specialist at Michael Baker International and a member of the Standing Committee on Public Involvement of the U.S. Transportation Research Board (TRB).

The TRB’s Standing Committee on Public Involvement is in charge of enhancing understanding and acceptance of P2 in transportation policy implementation. Like CPI, it researches best practices and new techniques, sets standards for P2 and enhances the public involvement skills of transportation professionals across the U.S.

One of the committee’s recent completed projects was to develop two “problem statements” that were approved for funding by the National Cooperative Highway Research Program. It also sponsors the “John and Jane Q. Public Competition,” which looks for fresh and creative ways of communicating complicated transportation issues to the general public.

CPI was founded out of the City of Edmonton’s desire to learn best practices in the P2 field, so it can engage its citizens properly. CPI’s research involves testing new ways of engaging the public in order to tackle complex issues like climate change and transportation. Fiona explained that this work is more about doing research with the community rather than on the community, and one of its early assignments was to look at the state of public engagement in the city transportation system. A Citizens’ Jury on Internet Voting was also a major project undertaken by CPI. CPI recently completed work on a “Diversity and Inclusion” kit, which turns theory into practice in the general area of making sure as wide a range of people as possible is covered by a P2 effort. CPI is also part of a multinational democracy effort called Participedia.

Review the webinar and access collateral materials – including the PowerPoint decks, relevant links and responses to questions asked during the webinar.

Note: The IAP2 November webinar was notable for a number of technical issues. Just before it started, one of the worse storms in living memory knocked out power on Southern Vancouver Island, where we physically orchestrate the webinars. We had to scramble to set up at an alternative Wi-Fi site (thank you, Starbucks!) and our presenters stepped up to get the webinar “on the air.” We apologize again for the technical problems and thank everyone who took part for sticking it out.

webinarStarting in January – Webinars on the Core Values Award winners!
In January, we begin a series of webinars with the 2015 Core Values Awards winners. Watch for an e-blast with further information as soon as the January speakers are confirmed!

Categories: Webinars Tags: ,

REWIND-1 – Social Media and P2 – The IAP2 December Webinar

December 14, 2015 Leave a comment

Most of us in this profession now use social media to some extent, but are we using it to its greatest effect? In the IAP2 December Webinar, independent consultant Karen Zyphcyn (IAP2 Canada Wild Rose) and Robyn Austin (IAP2 USA Intermountain & Cascade), led the discussion that included a look at the various tools available, as well as the limitations of social media.

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Karen pointed out that nearly 60% of Canadian adults and 72% of adults in the USA are on Facebook. But what’s more important is the frequency of usage: Canadians average nine visits in a week and in the US, 70% of Facebook users visit at least once a day. That sort of information can give you an idea of how effective social media can be in reaching people. Only about a quarter of Canadian and American adults use Twitter.

IAP2 USA Priority Social Media Links

Facebook Twitter LinkedIn

But YouTube and good ol’ email are well worth considering: Nearly two-thirds of people in North America stream video now, so using video to convey your message and live-streaming your events (which is becoming easier all the time, thanks to apps such as Periscope) is another way of reaching people who can’t be there in person.

Robyn pointed out that a fear of transparency is one reason why many institutions – corporations, government agencies, etc. – are reluctant to invest in a social media strategy. There’s also a tendency to want to cram social media into an existing communications strategy, rather than include it in the overall plan.

Facebook is a good place to post information, and it’s worth the time to create a separate page or “community” for each project, so people don’t waste time (and get aggravated) searching through information on other projects to find what they’re looking for.

Twitter allows you to interact quickly with people in real time and to “live-Tweet” your events – assigning someone (a “designated Twit”, as one wag put it) to send Tweets about events, comments, and insights as they happen.

And good ol’ email – Subscribe today! – is still the most effective way of reaching people with the information you want them to have: Creating an email list is a must, no matter what tools you use.

The thing to remember, Robyn Austin says, is that social media is a conversation, and people who take part expect to be part of the discussion and if their comments are ignored, that can have a very negative effect on your entire P2 project. In other words, BE RESPONSIVE.

Click here to view the webinar recording and Power Point slide decks.

Categories: Webinars Tags: , ,

July Webinar + IAP2 North America Conference Updates

June 24, 2014 Leave a comment

IAP2 Canada / IAP2 USA July Learning Webinar:

Using Visuals to Engage and Inform Communities

Visuals of complex ideas and information stimulate creative thinking and help people engage more deeply and collaboratively. Join us on Tuesday, July 8 at 2pm Eastern Time, as John Blakinger, co-founder of CivilSay, shares examples of how visuals can help facilitate contentious public meetings and get you thinking about how they can help you tell your story. Click here for more information and to register. (This July webinar will be offered to non-members for $29.00; for IAP2 members, as always, it’s free.) 

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2014 IAP2 North American Conference
Sept. 28-30, 2014 / Winnipeg, Manitoba, Canada

Weeks to go

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UPDATE #1 – week of Monday, June 23, 2014


The IAP2 2014 North American Conference will feature presentations and activities, all designed by P2 professionals to educate, inspire and encourage other P2 practitioners. Each week until the start of the Conference, we’ll send you updates on what you can look forward to.

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SESSION – Tues. 9/30 — “How Kinder Morgan re-wrote the rule book on building trust in pipelines”


Whether it’s coal, oil, gas or even wind power, issues concerning energy production are generating controversy as never before. Lizette Parsons-Bell, Brenda Walton and Ali Hounsell, three communications and consultation leads who worked on Kinder Morgan Canada’s Transmountain Pipeline Expansion Project, will share how they developed a Stakeholder Engagement Program to achieve social acceptance and regulatory approval. You will see how this process fits with the IAP2 Core Values, bringing in sectors traditionally opposed to such projects.

SESSION – Mon. 9/29 — “A reflection on P2 Utopia”

Jan Taylor, until recently Director of Fair Trading and Commissioner for Consumer Affairs in Australia’s Queensland state, takes us on “an 11km journey that engaged 200,000 people for two years,” that shows what an engaged community can accomplish for itself. If you’ve been questioning whether successful engagement and consultation is even possible, given today’s political and economic realities, Jan’s presentation will help you see what can be done. 

For information on all the sessions and their presenters, read the “Conference-at-a-glance” and “Meet the Presenters” on the North American Conference website.

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Technology Fair the toolbox is growing for P2 professionals to reach out to more people and ensure the broadest possible level of public participation. Building on the success of the Technology Fair, which debuted at the 2013 Conference in Salt Lake City, this year’s Conference features more innovations, with providers on-hand to explain how their products can fit into your plans.

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Deadlines are looming remember that you have just over a month now to register for the Conference at the “early-bird” rates. After July 31, the prices go up. (Remember that if you’re a speaker/presenter, a student or a member of IAP2 USA or any other affiliate outside Canada, you need to contact us to get your registration code.)

You can also cash in on the special Conference rate offered by the host hotel,  the Radisson Winnipeg Downtown, but only if you reserve before August 27.

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All work and no play … Quickly, now: what is big, wide and has rouge? Before the smart-aleck answers come in, we’ll tell you: it’s the Canadian Football League. With the bigger playing field, 12-man lineup and no fair catch or touchback, CFL games are slightly different from the NFL, but fast and exciting in their own way. One of our optional extra-curricular activities at the Conference is the game between two storied franchises, the Winnipeg Blue Bombers and Hamilton Tiger-Cats on the evening of Saturday, Sept. 27 at the new Investors Group Stadium.

                                                    

You can buy your tickets yourself online, or contact Prairies@iap2canada.ca by August 1, and we’ll try to arrange group tickets. (Since you’re dying to know, a “rouge” is a single point given to the kicking team if the ball is kicked through the end zone or the returner doesn’t run it out.)


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Welcome to our sponsors! Some fine sponsors are already jumping on-board, supporting the Conference. A big hat-tip this week to AMEC, Golder Associates, Manitoba Hydro, MMM Group, Suncor, SustaiNet and the City of Winnipeg! If your company is interested in sponsoring us, please contact Anne Harding more information.

Helping hands The Sponsor-a-Citizen Bursary Program is proving very popular, and we’re still looking for donors. Under the program, a citizen who would benefit from coming to the Conference but is financially unable to can receive sponsorship, either for the full Conference (C $850.00) or a single day (C$550.00). Our thanks to two of our one-day sponsors, First Person Strategies and Amelia Shaw Consulting.

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Remember: you can get Conference information any time by visiting the 2014 IAP2 North American Conference website.