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GEAR UP for Online Training!

April 18, 2017 Leave a comment

We are ready to rock this spring with online training designed with you in mind! We are excited to announce we have two courses coming up as early as May 1st, 2017! Take a look and see what these two courses can add to your professional repertoire!

“Choosing the Right P2 Tools: Workshops, Surveys, & Tools – Oh, my!” – If you need to know how to select tools and techniques to fit your P2 process design, understand the huge impacts of tool choices on stakeholder participation, and learn how to ensure equity and inclusion, Choosing the Right P2 Tools – Workshops, Surveys, & Tours – Oh, My!” is the course for you!

This 4-hour online course over two weeks is taught by recognized P2 consultant Anne Carroll and specifically designed to be interactive, insightful, and engaging. You’ll walk away with access to an open-source directory of tools and techniques, as well as skills to better weigh your options so you can confidently construct your next project and better engage your stakeholders!

Take a seat in this virtual classroom! Reserve your spot today!

“Participatory Budgeting: Real Money, Real Engagement” -We are three weeks away from offering the much anticpated co-produced course “Participatory Budgeting: Real Money, Real Engagement”, featuring Maria Hadden from the Participatory Budgeting Project!

Maria has years of facilitation and training experience, previously working as a mediator and a mediation trainer prior to taking on her role as Project Manager for the PB Project. As a project manager, Maria oversees activities in the Midwest and Southern region of the US, leading advocacy, training, and implementation of consulting efforts.

This introductory course is designed for anyone interested in planning and advocating for PB in their community! This course is recommended for elected officials, government staff, consultants, and organizations looking to gain a solid foundation in PB before decidend if and how to move a process forward locally.

Spaces are limited and we want YOU to be there with us! Find out more today!

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Your Learning Journey and the Skills Symposium

November 28, 2016 Leave a comment
We keep saying that the San Diego Skills Symposium has something for everyone, and it does! Where are you on your learning journey? What skills do you need for continuous improvement? What should you be signing up for? The following provides some insights on what you could learn and where courses lie on the continuum of experience. But many overlap, so don’t let us define or limit your journey – choose the courses that best fit where YOU are and what YOU need.
Course and Audience Some of the things YOU will learn in these courses
If you are new to the P2 field or want a refresher…
IAP2 Foundations Planning
Planning – 3 Days
Techniques – 2 Days
  • Define P2 and understand its value, risks and benefits
  • Design, deliver and evaluate effective P2 planning processes
  • Select appropriate techniques that align with P2 objectives
  • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies
If you are experienced in delivering P2…
Social Media and P2
2-day course

  • Understand the range of ways people participate online
  • Write appropriate content and understand the importance of two-way communication in this medium
  • Identify challenges to participation in digital environments and be aware of approaches that may address these challenge
IAP2 Emotion, Outrage and Public Participation
2-day course
  • A common understanding of outrage: the causes of outrage
  • Strategies & approaches for dealing with outrage
  • Practice the kinds of behavior that are most effective in mitigating people’s anger, fear and emotional reactions
Designing for Diversity
2-day course
  • Recognize the value and critical importance of bringing multiple perspectives to complex issues
  • Learn how to define clear objectives for increasing and deepening diversity within public engagement efforts
  • Learn how to choose the appropriate participation tools and techniques based on the engagement design
Building the Trust for Civil Communication
1-day course
  • Review how trust is built
  • Recognize what makes communication effective
  • Recognize communication patterns that can evoke negative emotions
Evaluating & Measuring P2
1-day course
  • Determine the most appropriate type(s) of evaluation for a P2 project and identify the challenges to evaluation
  • Populate a logic model and use it to structure an evaluation plan
  • Craft evaluation questions
If you have been delivering good P2 for quite a while…
When Things Go Sideways
2-day course

  • Build experience and practice through practical tools and approaches to constructively engage with emotional stakeholders
  • Increase self-awareness and understanding of personal reactions and responses to the emotions of others
  • Understand and identify some of the triggers for emotion, and practice strategies to support people in constructive engagement
Wherever you are in your P2 learning journey, plan to join us for these highly interactive and participatory courses.

Public Agenda Series: Ten Key Talents for Better Public Participation

September 7, 2016 Leave a comment

Are you looking to hone your P2 skills?

talentTo supplement the book Public Participation for 21st Century Democracy, Matt Leighninger, former IAP2 USA Board Member and Director of Public Engagement at Public Agenda, and co-author Tina Nabatchi outline 10 skills and capacities foundational to deeper and broader public participation at the Public Agenda blog.

In this Series

Part 1: Ten Key Talents for Better Public Participation

Part 2: Building Coalitions and Networks

Public Participation for 21st Century Democracy from Tina Nabatchi and Matt Leighninger

Public Participation for 21st Century Democracy from Matt Leighninger and Tina Nabatchi

Part 3: Cultural Competence and Engaging Youth

Part 4: Recruiting Participants

Part 5: Communicating About Participation

Part 6: Managing Conflict

Part 7: Providing Information and Options: Issue Framing

Part 8: Providing Information and Options: Sequencing Discussions and Writing Discussion Materials

Part 9: Managing Discussions, Blog 1 of 3

Part 10: Managing Discussions, Blog 2 of 3

Part 11: Managing Discussions, Blog 3 of 3

Part 12: Helping Participants Generate and Evaluate Ideas

key

Part 1: Ten Key Talents for Better Public Participation – These skills and capacities – or talents – can contribute to a system where public engagement processes, tools and technologies are not just “civic hacks.” Rather, they are qualities and characteristics of a political system in which people have a wide variety of ways to participate on a broader range of issues and decisions, June 22, 2016.

Part 2: Building Coalitions and Networks – Finding and connecting with other potential participation leaders, and strengthening those relationships in coalitions and networks, is an important step in planning and sustaining public participation, June 28, 2016.

Part 3: Cultural Competence and Engaging Youth – In both coalition building and recruitment, participation leaders should think explicitly about youth involvement. Engaging young people can galvanize all kinds of public participation efforts, July 6, 2016.

Part 4: Recruiting Participants – Participation is more likely to benefit the community as a whole when it involves a broad cross-section of the community. And interactions will be more lively and rewarding when there is a diverse mix of participants. In this case, diversity not only means demographic diversity, but also diversity of views, perspectives, backgrounds and experiences, July 12, 2016.

Part 5: Communicating About Participation – While the media landscape has changed dramatically in the last decade, some basic communication skills are useful whether one is working with traditional media organizations, such as newspapers and television and radio stations, or new media organizations, including hyperlocal and purely online outlets, July 19, 2016.

Part 6: Managing Conflict – Although public participation projects rarely include formal conflict resolution processes, a general sense of how to manage conflict can be invaluable for building coalitions and facilitating meetings, July 25, 2016.

Part 7: Providing Information and Options: Issue Framing – Getting people to the table is not sufficient for improved public participation. The table must also be set in a way that gives citizens more of what they want (problem solving, civility and community) and treats them like adults in the process. This requires participation leaders to think more deeply about how to provide information and describe options, August 1, 2016.

Part 8: Providing Information and Options: Sequencing Discussions and Writing Discussion Materials – Many participation processes require some kind of agenda or guide that establishes a helpful, flexible structure for addressing a particular issue or problem. From years of experimentation, a successful sequence has emerged for these kinds of guides and the discussions they support, August 9, 2016.

Part 9: Managing Discussions, Blog 1 of 3: Facilitating Face-to-Face Groups – The basic definition of “facilitate” is to make easy or easier. Within the context of public participation, the word facilitate means to lead (and make easier) a group discussion. This is done, for example, by guiding conversations, asking questions, mediating between opposing viewpoints, ensuring that all participants’ views are heard, reflecting and summarizing what is said, following the agenda and keeping time. The facilitator’s main task is to create a safe environment where each participant feels comfortable expressing ideas and responding to those of others, August 15, 2016.

Part 10: Managing Discussions, Blog 2 of 3: Recording and Online Moderation – Ensuring that participant interactions work well for everyone requires a number of key skills centered on managing discussions, including facilitating face-to-face groups, recording, moderating online forums, setting ground rules and giving feedback, August 22, 2016.

Part 11: Managing Discussions, Blog 3 of 3: Ground Rules and Feedback – Today, we close out our exploration of managing discussions with two critical skills: establishing ground rules and providing feedback, August 30, 2016.

Part 12: Helping Participants Generate and Evaluate Ideas – A common practice in all kinds of participation settings is generating, refining, evaluating and ranking ideas. Two skills are particularly helpful for supporting these activities: brainstorming and visioning to generate ideas, and using ABC standards to evaluate ideas, September 6, 2016.

August 2015 IAP2 Learning Webinar: “Meet the Authors – Public Participation for 21st Century Democracy”

PowerPoint Deck • Some of the free downloads that go with the book

Subscribe to the Public Agenda blog • Subscribe to the Public Agenda mailing list

REGISTER NOW FOR THE 2016 IAP2 NORTH AMERICAN CONFERENCE!

February 2, 2016 Leave a comment

Registration is now open for the 2016 IAP2 North American Conference! The Conference will take place September 28-30, 2016, at the Sofitel in Montréal. As anyone who has been to previous Conferences (Halifax, Salt Lake City, Winnipeg, and Portland) can tell you, it’s an invaluable opportunity to learn from one another, meet old friends, make new ones and applaud the best in the business at the Core Values Awards.

Register now and get a SERIOUS discount on the regular price: until July 1, members (including international members) pay $550.00 while non-members pay $700. After July 1, those rates go up to $700 and $850, respectively. Full-time students pay $300 any time. PLEASE NOTE: All prices are in Canadian dollars – a significant savings given the strength of the US dollar. As well, you will need a special code to register as a member so please contact ameliaiap2usa@gmail.com for that code.

Your registration includes:

  • Welcome Reception, Wed. Sept. 28
  • All sessions, continental breakfast and lunch, Sept. 29 & 30
  • Core Values Awards Gala Dinner, Thursday, Sept. 29

You also qualify for the special Conference rate at Sofitel: CDN$189/night, which can also be applied to an extended stay, so you can enjoy even more time in Montréal!

Visit the Conference websiteClick here to register for the Conference

Hot off the Press! More on our 2016 Skills symposium

January 19, 2016 Leave a comment

IAP2 USA Skills Symposium, February 21-25, 2016 in San Diego

We have enjoyed speaking with many of you over the last few weeks about the Symposium and it has been great to see so many registrations – YEAH! But, we are also aware that some of you still have to make the case, whether to justify your personal expense or to convince an employer that you should be attending. We’ve provided quite a bit of information—check out all of the course information by clicking on the “Learn More” links on the website—but we want to do more. So, we have gone back out to our trainers and requested some additional materials. We are still getting trainer updates, but wanted to share what we have received (below).

PLEASE NOTE: Our Symposium courses do have a minimum and maximum registration. We will be reviewing all registrations at the end of day on January 22 to determine which courses will proceed. If you have a course you want to take, don’t delay–register now, even if you have to pay a little later.

DEADLINE FOR SYMPOSIUM HOTEL RATES: The deadline for the Symposium at the Bahia Resort Hotel is almost here. January 22 is the last day to get the IAP2 USA rate of $139/night. If you think that you will be joining us make sure to book your room as soon as possible. Don’t forget, the Bahia is offering these great rates before and after the Symposiumso do a little work and a little relaxing!

Designing as if Stakeholders Matter

In our first video segment, course developer Anne Carroll provides an overview of how Designing as if Stakeholders Matter will help you learn how to design meaningful engagement projects that successfully reach out to and hear from the full spectrum of stakeholders for that project.

Testimonials

“This workshop will surely enhance the way we work with our communities to provide better services. It was most useful to have the reminders of the many diverse stakeholders who should be part of the process.”
“Getting the voice is very important – many participants representing government today; this work is critical to engaging people in services that meet their needs.”
“Fantastic trainer! I can’t remember the last time I participated in training with such a qualified and engaging trainer.”
“I’m typically a tough audience for training and not given to effusive praise – unless warranted. It is in this case.”
“Anne really took us through all the necessary steps to understand the full spectrum of diversity and how to implement an engagement by constantly challenging us to think deeper.”
More Tools!

Dialogue Partners consultant Erin Pote shares how More Tools for your Community Involvement Toolbox will give you innovative new tools and techniques to use in your P2 practice.

Testimonials

“Great ways for everyone to engage. Participation did not feel forced. Everyone’s thoughts were valued.”
“Very good questions that prompted meaningful engagement and conversation.”
“Very creative/new ideas.”
“Enjoyed hearing your various activities and examples. ”
IAP2 Foundations in Public Participation

IAP2 Licensed trainer Barbara Chappell shares how the IAP2 Foundations in Public Participation course will help you design engagement processes to bring communities and decision makers together in effective ways.

Testimonials

“Thank you for creating such an open and encouraging learning space for us. I don’t think I’ve ever enjoyed a training and development experience so much and come away with such a sense of how I can use what I learned.”
“I think I can speak on behalf of the group by saying that you were absolutely fabulous to have as a trainer! Thanks for being so open with your experiences and willing to answer all our questions.”
“Thank you for, without a doubt, the best training I have been delivered during my long (17 year) public service career. Your enthusiasm, ability to ‘engage’ your audience and your wealth of real world examples and anecdotes are invaluable.”
“Your presentation of the IAP2 course content over the last two weeks was outstanding. It’s great to have a course facilitator that knows their stuff and has plenty of experiences to draw on to add ‘life’ to the learning experience. ”
“Thank you so much for these resources, and thanks again for such a wonderful learning session last week. I thoroughly enjoyed the course and left with my mind and eyes widened to the amazing possibilities available when engaging with the community and stakeholders.”
Emotion, Outrage & Public Participation will

Course developer Stephanie McCallum describes how Emotion, Outrage & Public Participation will help you move people from rage to reason and engage stakeholders in building consensus for better decisions.

Testimonials

“The whole course was structured wonderfully – great use of learn and apply technique. And the real life examples – from the videos and from the instructor – were very helpful.”
“I thought the instructor was excellent. She incorporated a variety of different types of activities throughout the course, which helped keep it interesting and engaging. She also shared great examples that helped make the content more tangible.”
“The learning environment was very welcoming; people felt comfortable in sharing stories, ideas, questions, etc. The use of real-world examples was very helpful.”
“Steph showed great skill in moving the sessions forward in a timely manner while seamlessly integrating contributions from the group to enhance the relevance and enjoyability of the learning experience for all. Her knowledge of the subject matter was clear and indisputable.”
The Skills Symposium is fast approaching. Don’t miss out on this fabulous lineup of training opportunities!

2016skillsymposium

info@iap2usa.org

Skills Symposium Foundations Course puts the “I” in P2

January 4, 2016 Leave a comment

Join trainers Barbara Chappell & Alan Beattie for one or both of the IAP2 flagship public participation courses.

The experience can be transformative.

“This is valuable training for anyone working in the Communications/Public Relations industry because so much of this knowledge is assumed or taken-for-granted, especially by decision-makers. This course applies a professional rigour and framework to these endeavours that can help either avert disaster or maximise outcomes.”
—Course participant, December 2015

“By far the best training I have attended in my 17-year public service career.”
—Course participant, May 2015

learnplanexecute

The Planning module includes theory sessions to help participants develop an understanding of public participation and prepare them for the application of the theory to practice.

The Techniques module breaks down specific methods including World Café, Interviews, Revolving Conversations, Deliberation, and Advisory Groups. You’ll leave armed with a wealth of reference material, IAP2 tip sheets, and the ability to select appropriate procedures for each new project. Planning is a prerequisite to Techniques.

Participants in the Planning Module will learn to:

  • Develop an understanding of values based public participation
  • Prepare a public participation plan based on a clear understanding of the decision under consideration and the role the public may play in the decision process
  • Develop an understanding of how to set engagement and communication objectives and assess the associated risks
  • Develop an awareness of a range of public participation techniques
  • Determine how to select techniques to meet engagement and communication objectives
  • Review, monitor and improve public participation practices

Participants in the Techniques Module will learn to:

  • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies
  • Asses and select techniques to meet identified public participation objectives
  • Modify and combine techniques to meet various objectives and circumstances
  • Determine the skills and resources needed to use different techniques effectively

Participants will receive a certificate of course completion.

Learn more | Register now | 2016 Skills Symposium

Schedule tight? Looking for a break? Recharge your P2 batteries and extend your stay!

December 9, 2015 Leave a comment

sunWhether you’re within driving distance or a short flight away, these one-day training options may be just the ticket for your busy schedule! The 2016 Skill Symposium offers one, two and three-day workshops designed to meet your professional development needs.

What’s more – if you can work it in – extend your stay! Bring the family to sunny San Diego for the weekend to take advantage of the special conference rate – $139.00/nightavailable through the weekend!

rejuvenate

Engaging with Influence
Increase your influence with key decision-makers!

Join IAP2 Licensed Foundations trainer Michelle Feenan from Queensland, Australia and New Zealand’s Anne Pattillo, an international leader in the art of engagement and participation, in this one-day exploration of how to build your professional credibility and increase the uptake of your professional advice.

You will have the opportunity to:

  • Build your understanding of the professional standards for ethical practice
  • Build your credibility for genuine engagement
  • Work with status practice new approaches to be influential by tailoring your approach to the decision-making style of the key people in your network
  • Practice the six critical engagement conversations build accountability and commitment

Add Engaging with Influence to your public participation toolbox to create sustainable results.

Engaging with Influence | 2016 Skills Symposium | #Top

Engagement Evaluation
Learn how to embed evaluation into your public participation and engagement projects or initiatives.

Join Anne Pattillo, workshop co-designer with participatory evaluation expert Dr. Jess Dart, and IAP2 Licensed Foundations trainer Michelle Feenan from Queensland, Australia in this one-day exploration of the principles and tools to design an evaluation of public participation and engagement projects or initiatives.

You will have the opportunity to:

  • Understand how to scope an engagement evaluation and design an evaluation framework
  • Understand the role of key evaluation questions and explore ethical considerations for data collection
  • Learn a set of practical steps to select appropriate methods for evaluation
  • Practice using a range of methods to describe and measure effectiveness
  • Identify common pitfalls in data analysis
  • Create a skeleton evaluation plan for a real project

Add Engagement Evaluation to your public participation toolbox to create sustainable results.

Engagement Evaluation | 2016 Skills Symposium | #Top

Digital Engagement in P2
Learn how to use information and communications technologies to support your public participation practice!

Join Tim Bonnemann, IAP2 USA board member and founder, president and CEO of Intellitics, Inc. in this lively presentation of how to effectively use technology to drive participatory processes and outcomes.

You will have the opportunity to:

  • Know when and why to use digital tools to widen, deepen or strengthen public participation
  • Identify the points in the design of a public participation process when decisions about the use of digital technologies should be made
  • Use worksheets and other design aids (to be handed out at the workshop or made available online) that inventory the factors to consider in assessing benefits to organizations of use of digital engagement in specific situations, and in choosing, adapting or designing digital tools and processes
  • Identify common pitfalls and challenges and develop mitigation strategies
  • Know where to find high quality information
  • Know how to make the case for digital engagement to peers and superiors

Add Digital Engagement to your public participation toolbox to create sustainable results.

Digital Engagement | 2016 Skills Symposium | #Top

More Tools!
Fill your toolbox with 4 new, innovative and effective community involvement techniques: Conversation Toolkit, Socratic Circle, Ideas Fair and Culturally Sensitive approaches to Community Involvement.

Join Dialogue Partners’ Stephani Roy McCallum, IAP2 Licensed trainer and lead developer of IAP2’s Emotion, Outrage and Public Participation course, and Erin Pote, teacher, facilitator, and community builder, in this one-day exploration of new tools you can add to your toolbox.

You will have the opportunity to:

  • Experience a participatory and interactive session that outlines 4 new tools for Community Involvement
  • Test the tools and express concerns, ideas and perspectives in a supported way
  • Identify how and when to use the tools in their processes
    Connect with a tool that will be useful in their work
  • Understand the tools and how they would be useful in different projects and with different stakeholders

Add Conversation Toolkit, Socratic Circle, Ideas Fair and Culturally Sensitive approaches to Community Involvement to your public participation toolbox to create sustainable results.

More Tools! | 2016 Skills Symposium | #Top