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Posts Tagged ‘facilitation’

Webinar Rewind: “Facilitation Matters”

June 19, 2017 Leave a comment

June 2017 Learning Webinar

Your company or agency is about to embark on a new project that will affect a lot of people and is very technical, very controversial, or both. How do you make sure the public is as engaged as possible?

That’s where facilitation comes in, and in our June webinar, Rebecca Sutherns of Sage Solutions and Kate Bishop of the City of Guelph, Ontario, reprised their popular session from the 2016 IAP2 North American Conference, “Facilitation Matters”.

Facilitation is a specialized skill – which is why there’s an International Association of Facilitators with a certification process – and facilitators can lift the burden of running a meeting and facing sometimes unpredictable crowds off the shoulders of the technical experts. Facilitators do their job, and let the technical experts do theirs. Read more…

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Your Learning Journey and the Skills Symposium

November 28, 2016 Leave a comment
We keep saying that the San Diego Skills Symposium has something for everyone, and it does! Where are you on your learning journey? What skills do you need for continuous improvement? What should you be signing up for? The following provides some insights on what you could learn and where courses lie on the continuum of experience. But many overlap, so don’t let us define or limit your journey – choose the courses that best fit where YOU are and what YOU need.
Course and Audience Some of the things YOU will learn in these courses
If you are new to the P2 field or want a refresher…
IAP2 Foundations Planning
Planning – 3 Days
Techniques – 2 Days
  • Define P2 and understand its value, risks and benefits
  • Design, deliver and evaluate effective P2 planning processes
  • Select appropriate techniques that align with P2 objectives
  • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies
If you are experienced in delivering P2…
Social Media and P2
2-day course

  • Understand the range of ways people participate online
  • Write appropriate content and understand the importance of two-way communication in this medium
  • Identify challenges to participation in digital environments and be aware of approaches that may address these challenge
IAP2 Emotion, Outrage and Public Participation
2-day course
  • A common understanding of outrage: the causes of outrage
  • Strategies & approaches for dealing with outrage
  • Practice the kinds of behavior that are most effective in mitigating people’s anger, fear and emotional reactions
Designing for Diversity
2-day course
  • Recognize the value and critical importance of bringing multiple perspectives to complex issues
  • Learn how to define clear objectives for increasing and deepening diversity within public engagement efforts
  • Learn how to choose the appropriate participation tools and techniques based on the engagement design
Building the Trust for Civil Communication
1-day course
  • Review how trust is built
  • Recognize what makes communication effective
  • Recognize communication patterns that can evoke negative emotions
Evaluating & Measuring P2
1-day course
  • Determine the most appropriate type(s) of evaluation for a P2 project and identify the challenges to evaluation
  • Populate a logic model and use it to structure an evaluation plan
  • Craft evaluation questions
If you have been delivering good P2 for quite a while…
When Things Go Sideways
2-day course

  • Build experience and practice through practical tools and approaches to constructively engage with emotional stakeholders
  • Increase self-awareness and understanding of personal reactions and responses to the emotions of others
  • Understand and identify some of the triggers for emotion, and practice strategies to support people in constructive engagement
Wherever you are in your P2 learning journey, plan to join us for these highly interactive and participatory courses.

President’s Message – Leah Jaramillo

August 5, 2016 1 comment

Leah JaramilloA few weeks ago, I spent a truly enjoyable evening with friends honoring the great work of the Human Rights Campaign in Utah. Just hours later, I woke to find that the worst mass shooting in US history had occurred in a gay nightclub, Pulse, in Orlando. As more information became available, I began to wonder how the specifics of this event could change the kind of conversations we’ve been having about terrorism, gun-control, religion and human rights in this country. So far, I’ve experienced a range of emotion – sadness, surprise, anger, outrage, confusion, a sense of loss for the victims and their families, hope for the future, and finally determination to make things better.

A hopeful moment in the dialogue surrounding this tragedy surprisingly came from Utah Republican Lieutenant Governor Spencer J. Cox who apologized to the gay community for “not treating them with the kindness, dignity, and respect – the love – that they deserved.” Statements like this give me hope that change is beginning. But, as a P2 practitioner, I believe that all people should be treated with kindness, dignity, and respect – period. Statements like the Lt. Governor’s are appreciated, but I believe what is really needed is a call to action; a call to conversation; a call for the public to participate in decisions affecting Americans.

The issues raised by this tragedy are many, complicated, and intertwined. It is clear to me that some things have to change. Mister (Fred) Rogers said, “When I was a boy and I would see scary things in the news, my mother would say to me, ‘Look for the helpers. You will always find people who are helping.’” Let us, as P2 practitioners, begin to help by getting involved in these difficult conversations, planning inclusive processes, and engaging Americans in difficult topics to open the way prevent future tragedies.

I’m asking each of you to find out what your communities are talking about related to this event and these issues, engage where you can, and share with the IAP2 USA community via our social media feeds, blog, and newsletter. If nothing is happening in your community, let’s help start the conversation. Let’s support our vision to make the U.S. a country where public participation is deeply embedded and widely applied …to improve the quality of our democracy.

Schedule tight? Looking for a break? Recharge your P2 batteries and extend your stay!

December 9, 2015 Leave a comment

sunWhether you’re within driving distance or a short flight away, these one-day training options may be just the ticket for your busy schedule! The 2016 Skill Symposium offers one, two and three-day workshops designed to meet your professional development needs.

What’s more – if you can work it in – extend your stay! Bring the family to sunny San Diego for the weekend to take advantage of the special conference rate – $139.00/nightavailable through the weekend!

rejuvenate

Engaging with Influence
Increase your influence with key decision-makers!

Join IAP2 Licensed Foundations trainer Michelle Feenan from Queensland, Australia and New Zealand’s Anne Pattillo, an international leader in the art of engagement and participation, in this one-day exploration of how to build your professional credibility and increase the uptake of your professional advice.

You will have the opportunity to:

  • Build your understanding of the professional standards for ethical practice
  • Build your credibility for genuine engagement
  • Work with status practice new approaches to be influential by tailoring your approach to the decision-making style of the key people in your network
  • Practice the six critical engagement conversations build accountability and commitment

Add Engaging with Influence to your public participation toolbox to create sustainable results.

Engaging with Influence | 2016 Skills Symposium | #Top

Engagement Evaluation
Learn how to embed evaluation into your public participation and engagement projects or initiatives.

Join Anne Pattillo, workshop co-designer with participatory evaluation expert Dr. Jess Dart, and IAP2 Licensed Foundations trainer Michelle Feenan from Queensland, Australia in this one-day exploration of the principles and tools to design an evaluation of public participation and engagement projects or initiatives.

You will have the opportunity to:

  • Understand how to scope an engagement evaluation and design an evaluation framework
  • Understand the role of key evaluation questions and explore ethical considerations for data collection
  • Learn a set of practical steps to select appropriate methods for evaluation
  • Practice using a range of methods to describe and measure effectiveness
  • Identify common pitfalls in data analysis
  • Create a skeleton evaluation plan for a real project

Add Engagement Evaluation to your public participation toolbox to create sustainable results.

Engagement Evaluation | 2016 Skills Symposium | #Top

Digital Engagement in P2
Learn how to use information and communications technologies to support your public participation practice!

Join Tim Bonnemann, IAP2 USA board member and founder, president and CEO of Intellitics, Inc. in this lively presentation of how to effectively use technology to drive participatory processes and outcomes.

You will have the opportunity to:

  • Know when and why to use digital tools to widen, deepen or strengthen public participation
  • Identify the points in the design of a public participation process when decisions about the use of digital technologies should be made
  • Use worksheets and other design aids (to be handed out at the workshop or made available online) that inventory the factors to consider in assessing benefits to organizations of use of digital engagement in specific situations, and in choosing, adapting or designing digital tools and processes
  • Identify common pitfalls and challenges and develop mitigation strategies
  • Know where to find high quality information
  • Know how to make the case for digital engagement to peers and superiors

Add Digital Engagement to your public participation toolbox to create sustainable results.

Digital Engagement | 2016 Skills Symposium | #Top

More Tools!
Fill your toolbox with 4 new, innovative and effective community involvement techniques: Conversation Toolkit, Socratic Circle, Ideas Fair and Culturally Sensitive approaches to Community Involvement.

Join Dialogue Partners’ Stephani Roy McCallum, IAP2 Licensed trainer and lead developer of IAP2’s Emotion, Outrage and Public Participation course, and Erin Pote, teacher, facilitator, and community builder, in this one-day exploration of new tools you can add to your toolbox.

You will have the opportunity to:

  • Experience a participatory and interactive session that outlines 4 new tools for Community Involvement
  • Test the tools and express concerns, ideas and perspectives in a supported way
  • Identify how and when to use the tools in their processes
    Connect with a tool that will be useful in their work
  • Understand the tools and how they would be useful in different projects and with different stakeholders

Add Conversation Toolkit, Socratic Circle, Ideas Fair and Culturally Sensitive approaches to Community Involvement to your public participation toolbox to create sustainable results.

More Tools! | 2016 Skills Symposium | #Top

Hone your facilitation skills! Take Facilitation Skills for P2 Practitioners at the 2016 Skills Symposium!

November 24, 2015 Leave a comment

This interactive session more than covers the basics!

Whether you’re new to facilitating public sessions or you just want a chance to practice in a safe environment, this course is for you!

wendygreenlowe

Wendy Lowe

Join Certified Professional Facilitator and IAP2 Licensed Trainer and IAP2 USA board member Wendy Green Lowe in this three-day exploration of facilitation skills, session planning, the anatomy of a meeting, facilitation techniques, typical challenging situations, and more!

You’ll have the opportunity to:

  • List the basic parts of a facilitated public event
  • Outline a planning process for preparing to facilitate a public event
  • Demonstrate basic facilitation skills
  • Respond to common challenging situations that can arise at facilitated public events

Become more comfortable with facilitation in your P2 practice!

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Learn more  |  Register now  |  2016 Skills Symposium

Take Appreciative Inquiry: The Path to High Engagement Positive Impact at the 2016 Skills Symposium!

November 17, 2015 1 comment

Connect people, ignite fresh thinking and create shared ownership for results!

barbaralewis

Barbara Lewis

Have you ever wondered about Appreciative Inquiry and wanted to know more? This is your chance! Join Barbara Lewis, head of the Rocky Mountain Center for Positive Change and owner of Catalyst Inc., at the 2016 IAP2 USA Skills Symposium in a two-day exploration of how and why Appreciative Inquiry works.

You’ll have the opportunity to:

  • Understand how and why Appreciative Inquiry works to enhance engagement and create sustainable results
  • Learn the 4D process by experiencing an Appreciative Inquiry process from start to finish
  • Discover how Appreciative Inquiry is similar and different from more traditional decision-making and public participation processes
  • 1311-aipExplore ways in which Appreciative Inquiry can be used for public participation
  • Apply a 4-step process to create appreciative questions
  • Explore opportunities for Appreciative Inquiry in different contexts and see the possibilities for adapting the process to different circumstances

Add Appreciative Inquiry to your public participation toolbox to create sustainable results.

Learn moreRegister now | 2016 Skills Symposium

Member Spotlight: Lauren Cobb

November 13, 2015 Leave a comment
Lauren Cobb

Lauren Cobb

Lauren Cobb came to IAP2 USA through a leap of faith. Trained as an engineer, she had started her family and was active in the community when her church suffered a series of devastating, divisive losses. Lauren was part of the leadership team that looked for ways to help the congregation come together and heal. They found a series on resilient congregations and dialogue work that led them to Public Conversations Project in Boston. The team invited training director Bob Stains to train nine church members as dialogue facilitators. This team continued to work through the materials over the summer, and began their work by facilitating a dialogue group with people they identified as sympathetic to the need for healing. That fall, the entire congregation was invited to participate in small group dialogues, resulting in 25 group sessions each with 6-8 people involving about a third of the congregation being hosted through February.

“The results were marvelous. The conversation shifted. The way people talked with each other changed. The confidence people had in each other reflected trust. People focused on finding common ground and differences became less important.”

Lauren went on to lead a second team through Appreciative Inquiry to help prepare for a search for a new pastor and begin the hiring process. The facilitation and capacity building skills she had gained proved invaluable as she went on to lead the diverse hiring committee through the pastoral search process, and a new pastor was hired in 2010.

Lauren discovered IAP2 USA on a more recent journey that took her from an NCDD discussion to the IAP2 USA Facebook group, “Everything sounded so interesting!” She saw a post for the Mentorship Program, and even though she hadn’t been a member, she submitted an application …another leap of faith.

Through the Mentorship Program, Lauren has been working with Kit Cole to organize monthly events in Southern California/Greater Los Angeles. The mentoring program has given Lauren a chance to learn about the different kinds of work practitioners are doing and what they think is important in their work, broadening her perspective about how people are engaged in P2. “I feel like I’ve entered the cave of wonders. I’ve found these people who are cultivating engagement on so many different levels. It’s given me a greater understanding of the different ways people approach their practice, and the different things people hold as important in their practice.”

Lauren was able to go to the North American Conference, where she came away with a strong sense of “this is my tribe.”

“I see IAP2 as peacemakers. People helping people speak and hear in a way that create understanding. Public participation intuitively makes sense to me. I have a lot more to learn and practice to do, but it’s almost like re-learning something I already know.”

Lauren and her daughters, Joy and Ellis

Lauren and her daughters, Joy and Ellis

Lauren was asked to serve as a proxy for Kit when she couldn’t come to a 2016 Skills Symposium planning meeting and offered to help. She has continued to participate in planning meetings and plans to help with local support efforts during the Symposium. And she has taken her community engagement efforts local, to her neighborhood. “I really wanted to bring a Little Free Library to my block, but our house isn’t in the best location. By talking with neighbors, I found someone who was willing to host the library in a much better location and another neighbor helped build it!”

Lauren came to IAP2 from the involved and engaged side of the IAP2 Spectrum, and has embarked on a journey to find a way to put her unique strengths – engineering, communications, and facilitation – to work.